Qualification: BE Mechanical Engineer / Diploma Holder (Fresher)

Location: Mumbai

Position Summary:

The Technical Support Executive (Fresher) for Reefer Container Head Load Calculation, Pre and Post Operation Support is responsible for providing technical assistance and support related to reefer containers.

Key Responsibilities:

Head Load Calculation:

Assist in calculating the head load for reefer containers to ensure proper temperature maintenance.
Use relevant software tools and methodologies to perform calculations accurately.

Pre-Operation Support:

Perform pre-operation checks to ensure reefer containers are in optimal condition before use.
Assist in setting up and configuring reefer containers as per operational requirements.
Ensure compliance with safety and operational standards.

Post-Operation Support:

Conduct post-operation inspections to identify and document any issues or discrepancies.
Assist in troubleshooting and resolving technical problems with reefer containers.
Provide detailed reports on post-operation conditions and suggest improvements.

Customer Support:

Respond to customer inquiries and provide technical support related to reefer containers.
Ensure customer satisfaction by addressing concerns promptly and effectively.

Documentation and Reporting:

Maintain accurate records of all calculations, inspections, and support activities.
Prepare and submit regular reports to the Operations/Technical Manager.