Delivered Specialized Reefer Trucks for Frozen Food Transport in QSR & FMCG Industry

Client

Leading QSR & FMCG Distributor

Location

Pan-India Network

Product

transportation

Synopsis

A major operator in the Quick Service Restaurant (QSR) and FMCG distribution sector required a dependable cold chain solution to transport frozen foods nationwide. The requirement was to maintain a strict -18°C temperature throughout transit to ensure product quality, safety, and shelf life. The solution involved providing specialized Reefer trucks equipped with precise temperature control and real-time monitoring system to safeguard frozen goods from warehouses to outlets.

About the Client:

The client operates a vast retail network for leading QSR brands and FMCG products with high standards for food safety and quality. Their distribution requires immense logistic solutions to handle frozen food items under stringent temperature-controlled conditions.

Objective:

Strict Temperature Maintenance: Frozen foods demanded continuous control at -18°C, beyond the capacity of ordinary transportation vehicles.
Large-Scale Distribution: Serving multiple outlets across diverse climatic zones, requiring dependable cold chain logistics.
Regulatory Mandates: Adhering to food safety regulations including traceability, documentation, and monitoring processes.
Operational Efficiency: Meeting tight delivery schedules to avoid stockouts and ensure timely replenishment.

Challenges:

Multi-Temperature Management: Handling ambient, chilled, frozen, and deep-frozen products within a single facility.
Regulatory Compliance: Navigating strict food safety and, where relevant, pharmaceutical storage requirements.
Tech Integration: Connecting warehouse operations with WMS (Warehouse Management System) or real-time inventory and order management.

Our Approach:

Specialized Refrigerated Vehicles: Supplied trucks engineered for stable operation at -18°C with insulated bodies and advanced refrigeration units.
Real-Time Monitoring: Integrated temperature data loggers and GPS systems providing continuous tracking and alerts for deviations.
Route Planning: Collaborated on route optimization to reduce transit times and operational costs.
Validated Protocols: Developed shipment validation procedures, including audit trails supporting compliance and quality assurance.

Solutions Delivered:

Dedicated Reefer Trucks: Maintained consistent -18°C temperature environment tailored for frozen food transport.
IoT-Enabled Tracking: Provided transparency via active monitoring of temperature, location, and delivery status.
Regulatory Compliance: Delivered documented Standard Operating Procedures (SOPs) and compliance records.
24/7 Support: Provided emergency and technical support mechanisms for uninterrupted transport.

Measurable Results

100% Temperature Compliance:

100% Temperature Compliance.

Reduced Product Loss:

Minimized frozen food spoilage and related financial losses.

Improved Supply Chain Reliability:

Enhanced delivery punctuality and operational consistency.

Preserved Product Quality:

Maintained food freshness, reinforcing client trust and brand reputation.

Client Testimonial:

“Crystal Group temperature-controlled trucks have significantly improved our frozen food logistics. Real-time monitoring and consistent temperature control allow us to confidently deliver quality products nationwide. Their 24/7 support and responsiveness make this a dependable cold chain solutions partnership.”

— Supply Chain Manager, Major QSR & FMCG Distributor

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