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Crystal Cold Chain Solutions career

Life at Crystal

At Crystal, we believe in cultivating a positive and supportive work environment. Our team thrives in an environment that values collaboration, innovation, and personal growth. We celebrate individual and collective achievements, creating a culture where everyone feels valued and motivated to contribute their best.

Let’s bond, build, and brighten the future of our crystal family.

What we do

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Refrigerated Containers (Reefers):

We offer portable cold storage solutions, maintaining temperatures from -25°C to +25°C for industries like pharmaceuticals, food, and floriculture.

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Warehousing

Our facilities in Kolkata and Bhubaneswar provide secure storage with modern features like mobile pallet racking, advanced WMS software, and temperature control systems.

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Dry Containers

Our durable dry containers provide secure and weather-resistant storage or transport solutions for non-temperature-sensitive goods across various industries.

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ISO Tanks

Safe and efficient transport and storage solutions for chemicals and other specialized goods.

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Transportation Services

Reliable and timely delivery of goods, ensuring your supply chain operates smoothly

Job Openings

  • Job Title: Sales Executive / Sales Manager (Reefer Containers)
  • Location: Mumbai, Maharashtra / Goregaon (E)
  • Salary: As per industry standards
  • Working Hours: 9 Hours
  • Timing: 09:30 AM to 6:30 PM, Monday to Saturday
  • Company Overview:
  • Crystal Logistics is India’s most trusted cold chain and warehousing partner, delivering reliable temperature-controlled logistics with excellence and integrity. We foster a collaborative, growth-focused work culture where every individual feels valued, supported, and empowered to perform at their best.
  • Role Summary:
  • The role is responsible for driving revenue by converting Sales Qualified Leads (SQLs) into successful deal closures for both sale and leasing of reefer containers. This position requires a client-centric, consultative sales approach, with a strong focus on understanding customer needs, delivering tailored solutions, and closing commercially viable deals. The ideal candidate will actively engage with prospects, conduct meetings and negotiations, and work closely with internal teams to ensure smooth contract execution and timely fulfillment. Success in this role is measured through consistent closures, customer satisfaction, and effective cross-functional collaboration.
  • Key Responsibilities:
  • Handle and convert Sales Qualified Leads (SQLs) shared by the inside sales team into profitable closures.
  • Understand customer requirements and recommend suitable reefer container solutions.
  • Conduct client meetings, site visits, and product presentations.
  • Negotiate pricing, terms, and finalize agreements.
  • Prepare and manage sales/lease contracts and supporting documentation.
  • Build and maintain long-term customer relationships.
  • Coordinate with operations, finance, and legal teams during contract execution.
  • Monitor competitor activities and share regular sales reports with management.
  • Required Qualifications:
  • Bachelor’s degree; MBA preferred.
  • Knowledge of reefer containers, logistics, or cold chain operations is an advantage.
  • Experience Requirements:
  • 4–7 years of B2B sales experience.
  • Experience in logistics, cold chain, or container industry preferred.
  • Skills & Competencies:
  • Technical Skills:
  • Strong negotiation and closure capability.
  • Good communication, presentation, CRM, and reporting skills.
  • Soft Skills:
  • Customer-focused approach.
  • Strong relationship-building skills.
  • Ability to work collaboratively with internal teams.
  • Job Title: Reefer Middle Level Technician
  • Location: Uran, Navi Mumbai – Yard
  • Job type: Full-time, On-site
  • Experience: 1–3 years preferred
  • Working Hours: 9 Hours
  • Timing: 09:30 AM to 6:30 PM, Monday to Saturday
  • Position Overview:
  • We are looking for a skilled and experienced Reefer Technician (Middle Level) to support our cold chain logistics operations. The role is responsible for preventive, routine, and corrective maintenance of refrigerated containers (reefers), ensuring uninterrupted performance and compliance with temperature requirements. The ideal candidate will have strong hands-on expertise in refrigeration and electrical systems, the ability to diagnose and resolve technical issues efficiently, and a commitment to maintaining cold chain integrity for temperature-sensitive cargo. This role is critical in ensuring operational readiness, reliability, and on-time movement of reefer containers.
  • Role Summary:
  • Perform routine and corrective maintenance on reefer containers.
  • Troubleshoot electrical and refrigeration issues (Carrier, Thermo King, Daikin, etc.).
  • Conduct pre- and post-trip inspections of containers.
  • Maintain service records and report any faults.
  • Support junior technicians and collaborate with operations/logistics to ensure reefer readiness.
  • Key Responsibilities:
  • Reefer Operations Support: Assist in scheduling and executing reefer servicing to ensure units are inspected, repaired, and ready for dispatch on time. Coordinate closely with logistics to synchronize maintenance timelines with operational requirements.
  • Documentation & Reporting: Maintain accurate and timely records of service activities, including maintenance tasks and spare part usage. Ensure job cards, fault reports, and daily logs are updated according to company standards and submitted without delay.
  • Teamwork & Communication: Collaborate effectively with both senior and junior technicians to complete maintenance tasks. Maintain clear communication with logistics, warehouse, and operations teams regarding reefer status, issues identified, and progress updates. Actively contribute to team performance and cohesion.
  • Compliance & Safety Support: Follow safety protocols while performing maintenance tasks, using PPE appropriately and reporting any unsafe conditions. Ensure all maintenance work adheres to company SOPs and cold chain operational standards.
  • Qualifications & Skills:
  • ITI or Diploma in Refrigeration & Air Conditioning (RAC), Mechanical, or Electrical Engineering.
  • Additional certification in reefer systems (e.g., Carrier, Thermo King, Daikin) is a plus.
  • 2 to 4 years of hands-on experience in servicing and maintaining reefer containers or cold chain equipment.
  • Job Title: Purchase Executive
  • Location: Mumbai, Goregaon HO
  • Experience: Minimum 2 Years
  • Industry: Warehouse | Operations | Shipping | Logistics
  • About the Company:
  • Serving brands with end-to-end cold chain solutions for 60+ years. Pan India delivery of technologically-enhanced temperature-controlled Reefer Containers & warehouses available in Kolkata & Bhubaneshwar.
  • Job Responsibilities:
  • Raise purchase requisitions and coordinate approvals in FMS
  • Identify vendors and collect a minimum of 3 quotations
  • Support price negotiation and release error-free POs
  • Coordinate inspections and manage CRO documentation
  • Update inventory and resolve discrepancies within TAT
  • Coordinate with depot, operations, and vendors
  • Maintain proper documentation
  • Skills Required:
  • Advanced Excel (Pivot, VLOOKUP/XLOOKUP, formulas)
  • Knowledge of procurement and inventory processes
  • Experience with FMS / ERP systems
  • Qualification:
  • Graduate (preferred)
  • Position – Executive Assistant
  • Location – Goregaon, Mumbai
  • Salary – up to 3- 4.5 LPA (Depends on experience)
  • About the Company:
  • Serving brands with end-to-end cold chain solutions for 60+ years. Pan India delivery of technologically-enhanced temperature-controlled Reefer Containers & warehouses available in Kolkata & Bhubaneshwar.
  • Position Overview:
  • We are seeking a highly dependable, detail-oriented, and proactive Executive Assistant to support the Managing Director (MD). This role requires exceptional communication skills, strong follow-up abilities, and the flexibility to be available 24x7 as per business needs. The ideal candidate must be comfortable handling all personal and professional responsibilities of the MD with utmost confidentiality and must be willing to travel anytime and anywhere as required. The candidate should be skilled in calendar and diary management, possess strong computer proficiency, and maintain high levels of honesty, discretion, and professionalism at all times.
  • Roles & Responsibilities:
  • Executive Support
  • Provide comprehensive administrative support to the MD.
  • Manage and prioritize the MD’s calendar and daily diary, including scheduling, rescheduling, and coordinating meetings.
  • Ensure the MD is fully prepared for all meetings, presentations, and travel.
  • Maintain constant communication and availability to respond to urgent matters.
  • Look after all personal and professional work as required.
  • Communication & Coordination
  • Handle all email communications on behalf of the MD, including drafting, responding, and organizing.
  • Demonstrate excellent verbal and written communication skills when coordinating with internal teams, clients, and external partners.
  • Maintain strong follow-up on all pending tasks, ensuring deadlines are met and updates are shared promptly.
  • Coordinate admissions, appointments, and external engagements as needed.
  • Operational & Administrative Tasks
  • Prepare presentations, reports, and documents in MS PowerPoint, Word, and Excel.
  • Track key tasks, commitments, and deliverables for the MD and ensure timely completion.
  • Organize and maintain confidential files, records, and documents.
  • Oversee filing and records management for both personal and professional matters.
  • Coordinate travel plans, itineraries, accommodations, and logistics.
  • Accompany or assist with travelling arrangements when required.
  • General Support Tasks
  • Assist in planning and organizing events, meetings, and conferences.
  • Provide support on special projects and business initiatives as assigned by the MD.
  • Maintain a high level of professionalism, discretion, and confidentiality at all times.
  • Handle personal work with integrity and reliability.
  • Qualifications:
  • Bachelor’s degree or equivalent experience.
  • Minimum 2–5 years of experience as an Executive Assistant, preferably supporting senior leadership.
  • Strong proficiency in MS Office (Excel, Word, PowerPoint) and email management.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • High flexibility and willingness to be available 24x7 as required.
  • Strong follow-up and organizational abilities.
  • Key Competencies:
  • Proactive and quick decision-making skills.
  • Exceptional attention to detail.
  • Strong sense of responsibility and reliability.
  • Discretion, integrity, and professionalism.
  • Ability to work under pressure and handle urgent situations efficiently.
  • Job Title: Operations Manager – Logistics & Warehouse
  • Location: Goregaon
  • Industry: Warehouse | Operations | Shipping | Logistics
  • Experience: 7–8 Years
  • About the Company:
  • Serving brands with end-to-end cold chain solutions for 60+ years. Pan India delivery of technologically-enhanced temperature-controlled Reefer Containers & warehouses available in Kolkata & Bhubaneshwar.
  • Job Responsibilities:
  • Share and verify CRO with Operations and Depot within SLA
  • Escalate missing or incomplete CROs and confirm receipt
  • Plan and allocate vehicle, driver, and route for pickups
  • Update pickup plans in the system daily
  • Track container movement and escalate delays beyond SLA
  • Ensure verified handover at client/depot
  • Complete same-day inward entry at depot and update system
  • Escalate missing or damaged containers immediately
  • Key Skills
  • Strong knowledge of warehouse, shipping, and operations
  • Excellent coordination and problem-solving skills
  • Experience with logistics systems and documentation
  • Ability to manage end-to-end operational execution
  • Qualifications:
  • Graduate (Logistics / Operations preferred)
  • Job Title: Sales Executive
  • Location: Mumbai, Goregaon HO
  • Working Hours: 9 Hours
  • Timing: 09:30 AM to 6:30 PM , Monday to Saturday
  • Position Overview:
  • This role is responsible for prospecting, qualifying, and generating high-quality sales opportunities to support the business growth pipeline. The ideal candidate will play a key role in lead generation and early-stage sales engagement, connecting with potential customers through phone, email, and multi-channel outreach. The candidate should be comfortable initiating conversations, understanding prospect needs, and nurturing leads to create sales-ready opportunities, while consistently working towards meeting or exceeding assigned sales targets and quotas.
  • Key Responsibilities:
  • Research and identify new client opportunities
  • Develop targeted messaging to engage prospects and executives
  • Qualify prospects by assessing customer needs and budgets
  • Maintain CRM system with up-to-date customer communications
  • Qualifications Requirements:
  • Bachelor’s degree or equivalent
  • 2+ years of sales experience
  • Proficiency with CRM systems
  • Job Title: Operations Executive – Procurement & Inventory
  • Location: Near Vashi / Belapur / Kurla / Wadala
  • Industry: Operations | Shipping | Warehouse | Logistics
  • Experience: Minimum 2 Years
  • Preferred Candidate -Male
  • Working Hours: 9 Hours
  • Timing: 09:30 AM to 6:30 PM, Monday to Saturday
  • About the Company:
  • Serving brands with end-to-end cold chain solutions for 60+ years. Pan India delivery of technologically-enhanced temperature-controlled Reefer Containers & warehouses available in Kolkata & Bhubaneshwar.
  • Key Responsibilities:
  • Raise purchase requisitions and coordinate approvals in FMS
  • Identify vendors, collect quotations, and support commercial evaluation
  • Assist in price negotiation and release error-free purchase orders
  • Coordinate inspections and ensure timely system updates
  • Handle inventory updates, discrepancies, and compliance closures
  • Coordinate with depot, operations, vendors, and customers
  • Maintain accurate soft and hard copy documentation
  • Key Skills
  • Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas)
  • Knowledge of procurement, inventory, and warehouse operations
  • Strong coordination, follow-up, and communication skills
  • Experience with FMS / ERP systems
  • Qualifications:
  • Graduate (Commerce / Operations / Logistics preferred)
  • Job Title: Business (Sales) Head
  • Preference: Cold Chain Transportation
  • Location: Mumbai, Maharashtra
  • Salary & Benefits: ₹1,00,000 – ₹1,50,000 per month
  • About the Company:
  • Crystal Logistics is India’s most trusted cold chain and warehousing partner, delivering reliable temperature-controlled logistics with excellence and integrity. We believe in empowering our people, fostering collaboration, and creating a growth-focused environment where every individual is valued, supported, and inspired to achieve their highest potential.
  • Role Summary:
  • The Business Head will lead the overall growth, sales, and operational efficiency of our cold chain transportation division. This role requires deep industry knowledge in refrigerated transport, temperature-controlled logistics, and cold chain operations. The ideal candidate will drive revenue, manage key clients, strengthen operational performance, oversee fleet and logistics activities, and ensure compliance and profitability.
  • Key Responsibilities:
  • Strategic Planning & Growth:
  • Develop and execute strategic plans to achieve revenue, profit, and market expansion goals.
  • Identify new business opportunities in cold chain transportation and convert leads into long-term clients.
  • Analyse market trends, competitor activity, and customer needs to support business decisions
  • Prepare business plans, financial forecasts, and performance reports
  • Sales & Client Management:
  • Lead cold chain sales activities across reefer transport and distribution services.
  • Build and maintain strong relationships with clients, partners, and vendors.
  • Understand customer requirements and propose customized temperature-controlled logistics solutions.
  • Prepare quotations, proposals, and commercial agreements; drive contract closures.
  • Ensure achievement of monthly and quarterly sales targets.
  • Conduct regular client visits, follow-ups, and account management.
  • Operations & Fleet Oversight:
  • Oversee day-to-day operations of reefer fleet, dispatch planning, and temperature compliance.
  • Ensure timely deliveries, route optimization, and operational efficiency.
  • Monitor temperature logs, reefer performance, GPS tracking, and SLA adherence.
  • Coordinate with drivers, transport teams, warehouse staff, and service providers.
  • Ensure full compliance with cold chain SOPs, statutory requirements, and safety standards.
  • Coordinate with vendors for fleet mobilization, outsourced vehicles, and operational support.
  • Team Leadership & Performance Management:
  • Lead, motivate, and mentor operations, sales, and logistics teams.
  • Conduct performance reviews, identify training needs, and support employee development.
  • Maintain a positive, disciplined, and high-performing work culture.
  • Customer Service & Relationship Excellence:
  • Manage customer escalations and ensure timely resolution of issues.
  • Drive customer experience improvement initiatives.
  • Ensure high service reliability, temperature integrity, and delivery accuracy.
  • Financial & Compliance Management:
  • Manage budgets, cost control, and financial performance of the business unit.
  • Track KPIs such as fleet utilization, fuel efficiency, cost per trip, and customer satisfaction.
  • Evaluate vendor billing, negotiate rates, and optimize operational expenses.
  • Required Qualifications:
  • Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field.
  • MBA preferred.
  • Experience Requirements:
  • Minimum 5+ years of experience in the cold chain transportation / temperature-controlled logistics industry (mandatory).
  • Proven experience in sales, operations, business development, and team leadership roles within cold chain logistics.
  • Skills & Competencies:
  • Strong knowledge of cold chain logistics, reefer trucks, temperature monitoring, and compliant operations.
  • Expertise in sales, logistics planning, fleet management, and customer servicing.
  • Strong leadership and team management
  • Excellent communication and negotiation skills
  • Designation : Cold Chain Solution Specialist
  • Reporting To : CEO
  • Location : Goregaon / JNPT
  • Company Overview:
  • Crystal Logistics is India’s trusted cold chain and warehousing partner, delivering reliable temperature-controlled solutions nationwide. We foster a collaborative, growth-focused culture where individuals are valued, empowered, and supported to contribute their best every day.
  • Objective:
  • As a Cold Chain Solution Specialist, the primary objective is to drive product development for new and existing oƯerings while developing pre and post-sales solutions to enhance the sales of Reefer Containers. This involves concept and solution selling, creating modular cold storage solutions, and leasing Reefer containers as cold storage across India. With a comprehensive approach, this role integrates product knowledge, technical query handling, research and development, and oversight of maintenance and repair operations, leveraging expertise in refrigeration systems, insulated and dry ISO containers, electrical systems, and diagnostics.
  • Key Responsibilities:
  • 1. Product Knowledge and Pre-Sales Support:
  • Develop an in-depth understanding of reefer container technology, encompassing refrigeration systems, insulation materials, and temperature control mechanisms.
  • Conduct pre-sales meetings to showcase the superiority of our Reefer container products over competitors.
  • Analyze client needs and address concerns by highlighting unique features and benefits.
  • Collaborate with the technical team to tailor solutions to client requirements.
  • Expedite lead closure time by creating product brochures, information booklets, 3D designs, and technical charts for enhanced customer understanding.
  • 2. Technical Query Handling:
  • Act as the primary technical contact with customers and the sales & marketing team for inquiries related to Reefer containers, Cold storage, and cold chain solutions.
  • Provide comprehensive explanations and solutions regarding container specifications, refrigeration systems, and maintenance procedures.
  • Liaise with internal teams and external suppliers to promptly resolve technical issues.
  • 3. Research and Development:
  • Lead R&D initiatives to enhance the performance, eƯiciency, and sustainability of Reefer container oƯerings.
  • Stay updated on advancements in refrigeration technology, regulatory requirements, and industry best practices.
  • Collaborate with cross-functional teams to prototype and test new features or improvements.
  • Analyze data and feedback to iterate on product designs and functionalities.
  • Drive new product development for Reefer containers, blast freezers, pre-cooling chambers, IOT devices, and cold chain solutions for pharma and frozen food companies.
  • Provide technically sound software-based solutions to customers in Reefer containers for day-to-day activities like temperature maintenance, remote monitoring, alarm, door opening and closing, and to drive operational eƯiciencies.
  • 4. Oversight and Mentoring:
  • Provide guidance and supervision to maintenance and repair technicians.
  • Conduct regular training sessions for the team and customers to enhance technical skills and knowledge.
  • Ensure compliance with quality standards, safety protocols, and regulatory requirements in all maintenance and repair activities.
  • Implement cost reduction strategies for refrigeration systems and containers, including upgrading technical team knowledge, sourcing quality raw materials and spares at the best cost, and sourcing equipment from vendors in India and overseas.
  • Required Skills and Qualifications:
  • Technical Expertise: Profound knowledge of refrigeration principles, HVAC systems, electrical circuits, and mechanical components.
  • Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret technical documentation, schematics, and diagnostic data accurately.
  • Communication Skills: Excellent communication and interpersonal skills to articulate technical information clearly and effectively.
  • Organizational Skills: Detail-oriented with exceptional organizational and time management abilities.
  • Adaptability: Flexibility to work independently or collaboratively in a dynamic environment.
  • Education and Experience::
  • Bachelor’s degree or equivalent technical education in refrigeration technology, HVAC engineering, or related field.
  • Minimum of 5-7 years of hands-on experience in refrigeration system maintenance and repair, preferably in transportation or logistics.
  • Previous experience with refrigerated shipping containers, trucks, or similar cold chain equipment is highly desirable.
  • Working Conditions::
  • Travel to customer sites or service locations may be required.
  • Work schedules may vary, including evenings, weekends, or on-call rotations for emergency support.
  • Position – Executive/ Sr. Executive - Sales
  • Location – Goregaon, Mumbai
  • Industry – Cold Chain Logistics.
  • Experience: 1–5 years in sales within the cold chain transport industry
  • Company Overview:
  • Crystal Logistics is India’s trusted cold chain and warehousing partner, delivering reliable temperature-controlled solutions nationwide. We foster a collaborative, growth-focused culture where individuals are valued, empowered, and supported to contribute their best every day.
  • Position Overview:
  • We are looking for experienced and dynamic Sales with 1–15 years of hands-on experience in the reefer transportation industry. The ideal candidate will be responsible for managing both sales and operational activities, ensuring smooth service delivery, client satisfaction, and business growth. Strong industry knowledge, excellent communication skills, and the ability to coordinate effectively with internal and external stakeholders are essential.
  • Key Responsibilities:
  • 1. Sales Responsibilities:
  • Identify and develop new business opportunities in the cold chain sector.
  • Build and maintain strong relationships with clients, partners, and vendors.
  • Understand customer requirements and propose suitable cold chain solutions.
  • Prepare and deliver sales proposals, quotations, and presentations.
  • Achieve monthly and quarterly sales targets.
  • Conduct regular client visits, follow-ups, and account management.
  • 2. Operations Responsibilities:
  • Oversee daily cold chain logistics, storage, and distribution operations.
  • Coordinate with transport teams, warehouse staff, and service providers to ensure timely deliveries.
  • Monitor temperature-controlled operations to ensure product integrity.
  • Track shipments, resolve operational issues, and ensure SLA compliance.
  • Maintain accurate records of inventory, dispatches, and operational reports.
  • Ensure adherence to cold chain compliance standards and safety requirements.
  • 3. Cross-Functional Coordination:
  • Work closely with sales, operations, and customer support teams for seamless service execution.
  • Handle customer queries, complaints, and escalations with professionalism.
  • Assist in planning and implementing process improvements to increase efficiency.
  • Required Skills and Qualifications:
  • Experience: 1–15 years in sales within the cold chain or temperature-controlled logistics industry.
  • Strong knowledge of cold chain processes, storage requirements, transport handling, and temperature monitoring.
  • Excellent communication, negotiation, and customer service skills.
  • Proficiency in MS Office (Excel, Word, PowerPoint) and basic CRM tools.
  • Ability to multitask, prioritize, and work in a fast-paced environment.
  • Strong problem-solving and follow-up skills.
  • Ability to work independently as well as part of a team.
  • Preferred Qualifications:
  • Experience working with refrigerated transport, cold storage.
  • Key Competencies:
  • Customer-centric mindset
  • Operational accuracy and attention to detail
  • Strong organizational skills
  • Sales-driven with a strategic approach
  • High accountability and ownership
  • Job Title: Google Apps Script Developer
  • Location: In-Person (Goregaon / Company Premises)
  • Job Type: Full-Time, Permanent
  • Experience: 1 to 5 years
  • Working Hours: 9 Hours
  • Timing: 09:30 AM to 6:30 PM , Monday to Saturday
  • About the Role:
  • We are seeking an experienced Google Apps Script Developer to design, automate, and optimize workflows across Google Workspace. This role focuses on building scalable automation solutions, integrating third-party APIs, and developing custom tools that significantly improve productivity, data accuracy, and operational efficiency across departments. The ideal candidate will take end to end ownership of scripting projects from requirement gathering and solution design to deployment, documentation, and ongoing support. This role is best suited for someone who enjoys solving business problems through smart automation and process optimization.
  • Key Responsibilities:
  • 1. Google Apps Script Development
  • Develop and maintain custom Google Apps Script-based solutions across Sheets, Docs, Forms, Slides, Gmail, and Drive.
  • Build automated workflows, triggers, and scheduled tasks.
  • Create custom UI interfaces such as sidebars, dialogs, and web apps using HTML Service.
  • Develop add-ons, dashboards, and advanced reporting tools.
  • 2. Process Automation & Optimization
  • Automate repetitive operational tasks to reduce manual effort and improve efficiency.
  • Design scalable automation solutions that ensure accuracy and reliability.
  • Optimize and refactor existing scripts for performance, better structure, and error handling.
  • 3. API Integrations
  • Integrate external APIs using REST services.
  • Work with Google Cloud Vision API for OCR, image labeling, and document parsing workflows.
  • Handle API authentication (API keys, OAuth2).
  • 4. Data Management & Workflow Design
  • Build tools for automated data extraction, transformation, and reporting.
  • Implement structured data workflow within Sheets, Drive, and other Google Workspace apps.
  • Create central data management systems to improve business insights.
  • 5. Cross-Functional Collaboration
  • Work closely with Sales, HR, Operations, Finance, and other departments to gather requirements.
  • Translate business needs into efficient technical solutions.
  • Provide demos, documentation, and training to stakeholders when required.
  • 6. Maintenance, Monitoring & Support
  • Troubleshoot and resolve issues related to scripts or integrations.
  • Maintain code repositories, logs, and technical documentation.
  • Ensure reliability of automation tools and workflows built with Apps Script.
  • Skills & Competencies:
  • Technical Skills:
  • Proven experience with Google Apps Script (JavaScript-based environment).
  • Strong understanding of APIs for Sheets, Forms, Docs, Drive, and other Workspace tools.
  • Hands-on experience integrating Google Cloud Vision API.
  • Proficiency in HTML, CSS, JavaScript for building custom UI components.
  • Good understanding of JSON, REST APIs, and data parsing.
  • Ability to design scalable and maintainable automation frameworks.
  • Soft Skills:
  • Strong analytical and problem-solving capabilities.
  • Ability to understand business processes and convert them into automation workflows.
  • Excellent communication and presentation skills.
  • Detail-oriented with an emphasis on writing clean and structured code.
  • Preferred Background:
  • 1–5 years of relevant experience in scripting, automation, or workflow development.
  • Experience with Google Workspace Add-ons, internal tools, or automation projects is a plus.
  • Job Title – Computer Aided Design Designer - AutoCAD + AI Designer
  • Location – Goregaon, mumbai
  • Working Hours – 09:00 AM – 6:00 PM (Monday to Saturday)
  • Salary & Benefits - As per industry standards; based on experience and project scope.
  • Working Hours - 9 Hours
  • Days - Monday to Saturday
  • Company Overview:
  • Crystal Logistics is India’s trusted cold chain and warehousing partner, delivering reliable temperature-controlled solutions nationwide. We foster a collaborative, growth-focused culture where individuals are valued, empowered, and supported to contribute their best every day.
  • Role Summary:
  • Are you an AutoCAD professional who enjoys combining design precision with AI-powered tools? This role is for you 👇 We’re seeking a motivated AutoCAD + AI Designer with 1–3 years of experience to create high-quality technical drawings and construction plans. In this role, you’ll leverage AutoCAD and AI-driven design tools to enhance drafting accuracy, optimize workflows, and develop innovative design solutions.
  • Key Responsibilities:
  • Create detailed technical drawings and construction plans using AutoCAD
  • Use AI tools to improve design efficiency, accuracy, and productivity
  • Refine and optimize existing layouts and drawings
  • Collaborate with cross-functional teams to meet project requirements
  • Ensure all designs meet technical, engineering, and quality standards
  • What We’re Looking For
  • 1–3 years of hands-on AutoCAD experience
  • Comfort using AI tools for drafting, design enhancement, or automation
  • Strong attention to detail and technical accuracy
  • Creative mindset with problem-solving abilities
  • Ability to work independently in a remote environment
  • Skills & Competencies:
  • Technical Skills
  • Deep working knowledge of PU panels, insulation systems, and vapour barriers.
  • Expertise with compressors, condensers, evaporators, and refrigeration piping.
  • Understanding of refrigerants, electrical loads, grounding, and safety systems.
  • Ability to read, interpret, question, and improve technical drawings.
  • Soft Skills
  • Strong on-site leadership with a hands-on, problem-solving mindset.
  • Vendor management, coordination, and communication skills.
  • Pride in precision, especially sealing, insulation, and finishing.
  • Comfort working with a fast-moving startup environment.
  • Job Title: Senior Post-Sales Technical Support Engineer (HVAC/Reefer)
  • Job Type: Contract-to-full-time or project-based (based on performance).
  • Location: Pan-India (On-site Deployment)
  • Salary & Benefits: As per industry standards
  • Working Hours - 9 Hours
  • Timing: 09:30 AM – 6:30 PM (Monday to Saturday)
  • How to Apply: Share your previous cold-room installation projects, photos of past work, and 2–3 references who can verify your hands-on expertise.
  • Company Overview:
  • Crystal Logistics is India’s trusted cold chain and warehousing partner, delivering reliable temperature-controlled solutions nationwide. We foster a collaborative, growth-focused culture where individuals are valued, empowered, and supported to contribute their best every day.
  • Role Summary:
  • We are seeking a seasoned HVAC / Reefer Technician to join our team as a Senior Post-Sales Technical Support Engineer, playing a critical role in delivering high-quality technical support to our reefer container customers after deployment. This role leverages deep hands-on expertise in refrigeration and temperature-control systems to provide remote diagnostics, structured troubleshooting, and technical guidance, while closely coordinating with field service teams to ensure quick resolution, system reliability, and customer confidence.
  • Key Responsibilities:
  • 1. Technical Client Support
  • Respond to client queries related to reefer container performance, alarms, and operational behavior
  • Provide expert-level guidance on best practices, preventive maintenance, and fault resolution
  • Maintain detailed logs of service calls, diagnostics, and client interactions
  • 2. Remote Diagnostics & Troubleshooting
  • Analyze issues using client feedback, system data, and historical service records
  • Conduct step-by-step troubleshooting via phone or video, ensuring clarity and safety
  • Escalate complex technical matters to field teams with structured diagnostic reports
  • 3. Field Service Coordination
  • Assess when on-site intervention is needed and assign qualified technicians accordingly
  • Ensure field teams are equipped with the correct tools, spare parts, and service protocols
  • Track service completion, verify resolution, and follow up with clients for feedback
  • Qualifications:
  • ITI/Diploma in HVAC, Refrigeration, Mechanical, or Electrical Engineering
  • Certification in reefer systems (Carrier, Thermo King, Daikin) preferred
  • Experience Requirements:
  • 3–7 years of hands-on experience working with reefer containers and refrigeration systems
  • Strong background in refrigeration cycles, electrical diagnostics, and microprocessor-based controls
  • Skills & Competencies:
  • Technical Skills
  • Refrigeration cycle knowledge and HVAC troubleshooting
  • Electrical diagnostics and controller/microprocessor understanding
  • Familiarity with service-tracking tools and basic MS Excel
  • Soft Skills
  • Strong communication and client-handling ability
  • Problem-solving mindset with the ability to work independently
  • Ability to manage multiple service requests simultaneously

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