This role is responsible for prospecting, qualifying, and generating new sales opportunities. The ideal candidate will excel at engaging with prospects through phone and email across various channels, aiming to meet or exceed sales quotas.
At Crystal, we believe in cultivating a positive and supportive work environment. Our team thrives in an environment that values collaboration, innovation, and personal growth. We celebrate individual and collective achievements, creating a culture where everyone feels valued and motivated to contribute their best.
We offer portable cold storage solutions, maintaining temperatures from -25°C to +25°C for industries like pharmaceuticals, food, and floriculture.
Our facilities in Kolkata and Bhubaneswar provide secure storage with modern features like mobile pallet racking, advanced WMS software, and temperature control systems.
Our durable dry containers provide secure and weather-resistant storage or transport solutions for non-temperature-sensitive goods across various industries.
Safe and efficient transport and storage solutions for chemicals and other specialized goods.
Reliable and timely delivery of goods, ensuring your supply chain operates smoothly
Position Title: Sales Executive
Location: Mumbai, Goregaon HO
Position Overview:
This role is responsible for prospecting, qualifying, and generating new sales opportunities. The ideal candidate will excel at engaging with prospects through phone and email across various channels, aiming to meet or exceed sales quotas.
Key Responsibilities:
Research and identify new client opportunities
Develop targeted messaging to engage prospects and executives
Qualify prospects by assessing customer needs and budgets
Maintain CRM system with up-to-date customer communications
Qualifications Requirements:
Bachelor’s degree or equivalent
2+ years of sales experience
Proficiency with CRM systems
Position Title: Reefer Middle Level Technician
Location: Uran, Navi Mumbai – Yard
Job Type: Full-time, On-site
Experience: 1–3 years preferred
Position Overview:
We are seeking a skilled and experienced Reefer Technician – Middle Level to join our logistics team. The successful candidate will be responsible for the routine and corrective maintenance of refrigerated containers, troubleshooting refrigeration and electrical systems, and ensuring the operational readiness of reefer units. This role plays a critical part in maintaining cold chain integrity and ensuring the timely transportation of temperature-sensitive goods.
Perform routine and corrective maintenance on reefer containers.
Troubleshoot electrical and refrigeration issues (Carrier, Thermo King, Daikin, etc.).
Conduct pre- and post-trip inspections of containers.
Maintain service records and report any faults.
Support junior technicians and collaborate with operations/logistics to ensure reefer readiness.
Key Responsibilities:
Reefer Operations Support
Assist in scheduling and executing reefer servicing to ensure units are inspected, repaired, and ready for dispatch on time. Coordinate closely with logistics to synchronize maintenance timelines with operational requirements.
Documentation & Reporting
Maintain accurate and timely records of service activities, including maintenance tasks and spare part usage. Ensure job cards, fault reports, and daily logs are updated according to company standards and submitted without delay.
Teamwork & Communication
Collaborate effectively with both senior and junior technicians to complete maintenance tasks. Maintain clear communication with logistics, warehouse, and operations teams regarding reefer status, issues identified, and progress updates. Actively contribute to team performance and cohesion.
Compliance & Safety Support
Follow safety protocols while performing maintenance tasks, using PPE appropriately and reporting any unsafe conditions. Ensure all maintenance work adheres to company SOPs and cold chain operational standards.
Qualifications & Skills:
ITI or Diploma in Refrigeration & Air Conditioning (RAC), Mechanical, or Electrical Engineering.
Additional certification in reefer systems (e.g., Carrier, Thermo King, Daikin) is a plus.
2 to 4 years of hands-on experience in servicing and maintaining reefer containers or cold chain equipment.
Job Description:
Key Responsibilities
Qualifications
Knowledge of relevant building codes, safety standards, and sustainable design practices.
Job Title: Senior Post-Sales Technical Support Engineer – Reefer Containers
Role Overview
We are seeking a seasoned HVAC/Reefer Technician to join our team as a Senior Post-Sales Technical Support Engineer. This role is pivotal in ensuring high-quality technical assistance for reefer container clients post-deployment. You will leverage your hands-on expertise in refrigeration systems to diagnose issues remotely, guide clients through troubleshooting, and coordinate field service interventions with precision and professionalism.
Key Responsibilities
Qualifications & Skills
Job Description:
The Senior Accounts Manager is responsible for overseeing all aspects of accounts and finance, including managing receivables, payables, GST and other compliance, trial balance preparation, inventory management, foreign remittance, financial reporting, and strategic financial analysis. The role involves close coordination with the internal auditor and other departments to ensure accurate financial reporting and compliance with all regulations.
Key Responsibilities:
Qualifications:
Job description:
We are seeking a dynamic and highly organized Executive Assistant to support the Managing Director (MD) in a multifaceted role that blends strategic business management, executive support, and departmental oversight. This individual will serve as a trusted advisory and operational anchor to the MD, while also leading the Administration department and supervising IT operations to ensure seamless organizational efficiency.
Key Responsibilities
Executive & Business Management
Act as a strategic partner to the MD in planning, decision-making, and execution of key initiatives
Prepare business reports, presentations, and dashboards for internal and external stakeholders
Coordinate cross-functional projects and follow up on action items with relevant teams
Represent the MD in meetings when required and ensure timely communication of decisions
Secretarial & Executive Support
Manage the MD’s calendar, travel arrangements, and correspondence
Organize high-level meetings, board sessions, and corporate events
Maintain confidentiality and handle sensitive information with discretion
Draft and review documents, emails, and communications on behalf of the MD
Administration Oversight
Lead the Admin department to ensure smooth office operations, facility management, and vendor coordination
Implement and monitor administrative policies and procedures
Oversee procurement, asset management, and compliance with safety and regulatory standards
IT Supervision
Liaise with the IT department to ensure robust infrastructure, cyber security, and digital tools
Monitor IT service delivery, system upgrades, and technology adoption
Support digital transformation initiatives and ensure alignment with business goals
Qualifications & Skills:
Bachelor’s degree (Master’s preferred) in Business Administration, Management, or related field
5 to 12 years of experience in executive support, business operations, or administration
Strong Analytical and project management and English Spoken skills
Excellent communication, interpersonal, and organizational abilities
Understanding of IT systems and tools
Advance Excel is a plus
High level of discretion, integrity, and professionalism
Key Responsibilities
1. Strategic Logistics & Supply Chain Leadership
Lead end-to-end supply chain operations, including inventory planning, cargo movement, and warehouse stuffing.
Develop and implement strategies to optimize container load planning (CLP), reduce delays, and maximize utilization.
Oversee transportation planning and container transfers from CY to CFS, ensuring efficiency and cost control.
Drive continuous improvement initiatives in yard operations, stuffing, and material handling.
2. Documentation & Compliance Oversight
Ensure accuracy and compliance in export/import documentation (shipping bills, invoices, customs forms).
Establish robust systems for documentation control, shipment tracking, and ERP/logistics software updates.
Monitor reefer container operations (temperature, status) and ensure compliance with international standards.
Resolve escalated discrepancies in cargo movement by driving accountability across stakeholders.
3. Stakeholder & Vendor Management
Build and maintain strong relationships with shipping lines, CHAs, port authorities, and vendors.
Negotiate contracts and service-level agreements to optimize costs and service quality.
Act as the senior liaison for customs agents, port authorities, and internal teams to ensure smooth execution.
Represent the MnR function in leadership meetings and cross-functional forums.
4. Reporting, Analysis & Decision Support
Oversee preparation of daily, weekly, and monthly operational reports on inventory, material consumption, and shipment performance.
Analyze logistics KPIs, identify risks, and implement corrective actions to ensure timely shipments.
Provide insights to leadership on cost optimization, vendor performance, and operational efficiency.
Drive digital transformation initiatives in logistics reporting and analytics.
Required Skills & Qualifications
Strong expertise in logistics operations, container handling, and warehouse management.
In-depth knowledge of export/import documentation, customs procedures, and compliance requirements.
Proficiency in logistics/ERP systems and advanced MS Excel for reporting and analysis.
Exceptional leadership, stakeholder management, and negotiation skills.
Ability to manage complex operations in fast-paced environments with multiple stakeholders.
Preferred Experience
8–12 years of progressive experience in logistics, shipping, or warehouse operations.
Proven track record in leading MnR functions, CLP management, CHA coordination, and port operations.
Experience in vendor management, cost optimization, and large-scale container operations.
Exposure to digital transformation initiatives in logistics and supply chain.
Role Overview
We are seeking a seasoned HVAC/Reefer Technician to join our team as a Senior Post-Sales Technical Support Engineer. This role is pivotal in ensuring high-quality technical assistance for reefer container clients post-deployment. You will leverage your hands-on expertise in refrigeration systems to diagnose issues remotely, guide clients through troubleshooting, and coordinate field service interventions with precision and professionalism.
Key Responsibilities
1. Technical Client Support
Respond to client queries related to reefer container performance, alarms, and system behavior
Provide expert-level guidance on operational best practices, maintenance, and fault resolution
Maintain detailed service logs and client interaction records
2. Remote Diagnostics & Troubleshooting
Analyze technical issues using client feedback, system data, and historical service records
Conduct step-by-step troubleshooting over phone or video call, ensuring clarity and safety
Escalate complex cases with structured diagnostics to Field technical teams when required
3. Field Service Coordination
Assess when on-site intervention is necessary and deploy reefer technicians accordingly
Ensure technicians are equipped with the correct tools, spare parts, and service protocols
Monitor service execution, verify resolution, and follow up with clients for feedback
Qualifications & Skills
ITI/Diploma in HVAC, Refrigeration, Mechanical, or Electrical Engineering
3–7 years of hands-on experience with reefer containers (Carrier, Thermo King, Daikin, etc.)
Strong understanding of refrigeration cycles, electrical diagnostics, and microprocessor controls
Excellent communication and client-handling skills
Familiarity with service tracking tools and basic MS Excel
Ability to work independently and manage multiple service requests
Role Overview
Responsible for closure of Sales Qualified Leads (SQLs) for selling and leasing reefer containers. The role involves client meetings, negotiations, documentation, and closing profitable deals.
Key Responsibilities
Handle and convert Sales Qualified Leads (SQLs) shared by the inside sales team into successful closures.
Understand customer requirements and offer suitable reefer container solutions.
Conduct client meetings, visits, and product presentations.
Negotiate pricing, terms, and finalize contracts.
Prepare and manage sales/lease agreements and supporting documentation.
Build and maintain strong customer relationships.
Coordinate with operations, finance, and legal teams during contract execution.
Track competitor activities and share sales reports with management.
Skills & Qualifications
Bachelor’s degree; MBA preferred.
4–7 years of B2B sales experience (logistics, cold chain, or container industry preferred).
Strong negotiation and closing skills.
Good communication, presentation, and CRM/reporting skills.
Knowledge of reefer containers or logistics operations is an advantage.
Location – Goregaon, Mumbai.
Experience – 5 + years of experience in a leadership or management role within the transportation or logistics industry.
Salary – 1 – 1.5Lacs Per Month
Position Overview:
A Business Head in a transport company is responsible for developing and implementing business strategies to achieve the company’s goals, overseeing daily operations, and managing a team to ensure efficient and profitable transport services. This role requires a strong understanding of the transportation industry, excellent leadership and communication skills, and the ability to drive growth and profitability.
Key Responsibilities – Strategic Planning & Execution:
Develop and implement business strategies to achieve revenue, profitability, and market share goals. Identify new business opportunities and develop plans to capitalize on them. Analyze market trends and competitor activities to inform strategic decisions. Prepare and present business plans and reports to senior management.
Operational Management: Oversee the day-to-day operations of the transport company, ensuring efficient and cost-effective service delivery. Manage budgets, track expenses, and ensure financial performance. Monitor key performance indicators (KPIs) such as on-time delivery, customer satisfaction, and cost per mile. Ensure compliance with all relevant regulations and safety standards.
Team Leadership & Development: Lead, motivate, and mentor a team of transport professionals, including drivers, dispatchers, and operations staff. Foster a positive and productive work environment. Conduct performance appraisals, provide feedback, and identify training needs.
Customer Relationship Management: Build and maintain strong relationships with key clients and stakeholders. Address customer concerns and resolve issues to ensure high levels of customer satisfaction. Develop and implement strategies to improve customer experience.
Business Development: Identify and pursue new business opportunities through networking, sales, and marketing efforts. Develop and maintain relationships with potential clients and partners. Prepare and present proposals to clients.
Required Skills and Experience – Industry Knowledge: Deep understanding of the transportation industry, including logistics, operations, and regulations. Leadership & Management: Proven ability to lead, motivate, and manage teams. Strategic Thinking & Planning: Ability to develop and execute business strategies.
Financial Acumen: Understanding of budgeting, financial analysis, and performance management.
Communication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build relationships with clients and stakeholders.
Problem-Solving & Decision-Making: Ability to identify and resolve operational issues and make sound business decisions.
Negotiation & Sales Skills: Ability to negotiate contracts and close deals.
Technical Proficiency: Familiarity with transportation management systems and other relevant technologies.
Education: Bachelor’s degree in business administration, logistics, or a related field is typically required, and an MBA is often preferred.
Experience: 5+ years of experience in a leadership or management role within the transportation or logistics industry.
Location – Goregaon, Mumbai.
Experience: 3–5 years in sales and operations within the cold chain or temperature-controlled logistics industry.
Salary – 25k to 50k (Depends on experience)
Industry – Cold Chain Logistics.
Position Overview
We are looking for an experienced and dynamic Sales & Operations Executive with 3–5 years of hands-on experience in the cold chain industry. The ideal candidate will be responsible for managing both sales and operational activities, ensuring smooth service delivery, client satisfaction, and business growth. Strong industry knowledge, excellent communication skills, and the ability to coordinate effectively with internal and external stakeholders are essential.
Key Responsibilities
Sales Responsibilities
Identify and develop new business opportunities in the cold chain sector.
Build and maintain strong relationships with clients, partners, and vendors.
Understand customer requirements and propose suitable cold chain solutions.
Prepare and deliver sales proposals, quotations, and presentations.
Achieve monthly and quarterly sales targets.
Conduct regular client visits, follow-ups, and account management.
Operations Responsibilities
Oversee daily cold chain logistics, storage, and distribution operations.
Coordinate with transport teams, warehouse staff, and service providers to ensure timely deliveries.
Monitor temperature-controlled operations to ensure product integrity.
Track shipments, resolve operational issues, and ensure SLA compliance.
Maintain accurate records of inventory, dispatches, and operational reports.
Ensure adherence to cold chain compliance standards and safety requirements.
Cross-Functional Coordination
Work closely with sales, operations, and customer support teams for seamless service execution.
Handle customer queries, complaints, and escalations with professionalism.
Assist in planning and implementing process improvements to increase efficiency.
Required Qualifications & Skills
Experience: 3–5 years in sales and operations within the cold chain or temperature-controlled logistics industry.
Strong knowledge of cold chain processes, storage requirements, transport handling, and temperature monitoring.
Excellent communication, negotiation, and customer service skills.
Proficiency in MS Office (Excel, Word, PowerPoint) and basic CRM tools.
Ability to multitask, prioritize, and work in a fast-paced environment.
Strong problem-solving and follow-up skills.
Ability to work independently as well as part of a team.
Preferred Qualifications
Experience working with refrigerated transport, cold storage.
Understanding of regulatory and compliance requirements related to cold chain operations.
Key Competencies
Customer-centric mindset
Operational accuracy and attention to detail
Strong organizational skills
Sales-driven with a strategic approach
High accountability and ownership
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