Request A Quote

Life at Crystal

At Crystal, we believe in cultivating a positive and supportive work environment. Our team thrives in an environment that values collaboration, innovation, and personal growth. We celebrate individual and collective achievements, creating a culture where everyone feels valued and motivated to contribute their best.

Let’s bond, build, and brighten the future of our crystal family.

What we do

Job Openings

Executive Assistant (Only Female Canditates)

Position – Executive Assistant
Location – Goregaon, Mumbai
Salary – up to 40k (Depends on experience)

Position Overview:
We are seeking a highly dependable, detail-oriented, and proactive Executive Assistant to support the Managing Director (MD). This role requires exceptional communication skills, strong follow-up abilities, and the flexibility to be available 24×7 as per business needs. The ideal candidate must be comfortable handling all personal and professional responsibilities of the MD with utmost confidentiality and must be willing to travel anytime and anywhere as required. The candidate should be skilled in calendar and diary management, possess strong computer proficiency, and maintain high levels of honesty, discretion, and professionalism at all times.

Roles & Responsibilities –

Executive Support

Provide comprehensive administrative support to the MD.
Manage and prioritize the MD’s calendar and daily diary, including scheduling, rescheduling, and coordinating meetings.
Ensure the MD is fully prepared for all meetings, presentations, and travel.
Maintain constant communication and availability to respond to urgent matters.
Look after all personal and professional work as required.

Communication & Coordination

Handle all email communications on behalf of the MD, including drafting, responding, and organizing.
Demonstrate excellent verbal and written communication skills when coordinating with internal teams, clients, and external partners.
Maintain strong follow-up on all pending tasks, ensuring deadlines are met and updates are shared promptly.
Coordinate admissions, appointments, and external engagements as needed.

Operational & Administrative Tasks

Prepare presentations, reports, and documents in MS PowerPoint, Word, and Excel.
Track key tasks, commitments, and deliverables for the MD and ensure timely completion.
Organize and maintain confidential files, records, and documents.
Oversee filing and records management for both personal and professional matters.
Coordinate travel plans, itineraries, accommodations, and logistics.
Accompany or assist with travelling arrangements when required.

General Support

Assist in planning and organizing events, meetings, and conferences.
Provide support on special projects and business initiatives as assigned by the MD.
Maintain a high level of professionalism, discretion, and confidentiality at all times.
Handle personal work with integrity and reliability.

Qualifications

Bachelor’s degree or equivalent experience.
Minimum 2–5 years of experience as an Executive Assistant, preferably supporting senior leadership.
Strong proficiency in MS Office (Excel, Word, PowerPoint) and email management.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
High flexibility and willingness to be available 24×7 as required.
Strong follow-up and organizational abilities.

Key Competencies

Proactive and quick decision-making skills.
Exceptional attention to detail.
Strong sense of responsibility and reliability.
Discretion, integrity, and professionalism.
Ability to work under pressure and handle urgent situations efficiently.

Sales Manager

Job Title – Sales Executive / Sales Manager (Reefer Containers)

Location – Mumbai, Maharashtra / Goregaon (E)

Company Overview

Crystal Logistics is India’s most trusted cold chain and warehousing partner, delivering reliable temperature-controlled logistics with excellence and integrity. We foster a collaborative, growth-focused work culture where every individual feels valued, supported, and empowered to perform at their best.

Role Summary

The role is responsible for converting Sales Qualified Leads (SQLs) into successful closures for the sale and leasing of reefer containers. This position demands strong client engagement, understanding customer requirements, conducting meetings, negotiating commercial terms, and ensuring seamless execution of contracts.
Success in this role is defined by consistent deal closures, high customer satisfaction, and strong coordination across internal teams.

Key Responsibilities

Handle and convert Sales Qualified Leads (SQLs) shared by the inside sales team into profitable closures.
Understand customer requirements and recommend suitable reefer container solutions.
Conduct client meetings, site visits, and product presentations.
Negotiate pricing, terms, and finalize agreements.
Prepare and manage sales/lease contracts and supporting documentation.
Build and maintain long-term customer relationships.
Coordinate with operations, finance, and legal teams during contract execution.
Monitor competitor activities and share regular sales reports with management.

Required Qualifications

Bachelor’s degree; MBA preferred.
Knowledge of reefer containers, logistics, or cold chain operations is an advantage.

Experience Requirements

4–7 years of B2B sales experience.
Experience in logistics, cold chain, or container industry preferred.

Skills & Competencies

Technical Skills:

Strong negotiation and closure capability.
Good communication, presentation, CRM, and reporting skills.

Soft Skills:

Customer-focused approach.
Strong relationship-building skills.
Ability to work collaboratively with internal teams.

Salary & Benefits

Salary Range: As per industry standards.

Working Hours

🕒 Timing: 09:30 AM – 6:30 PM
📅 Days: Monday to Saturday

Work Location

Crystal Logistics Cold Chain Ltd.
501 – Synergy Business Park, Off Aarey Road, Goregaon (E), Mumbai – 400063
Google Maps

Reefer Technician

Position Title: Reefer Middle Level Technician

Location: Uran, Navi Mumbai – Yard
Job Type: Full-time, On-site
Experience: 1–3 years preferred

Position Overview:

We are seeking a skilled and experienced Reefer Technician – Middle Level to join our logistics team. The successful candidate will be responsible for the routine and corrective maintenance of refrigerated containers, troubleshooting refrigeration and electrical systems, and ensuring the operational readiness of reefer units. This role plays a critical part in maintaining cold chain integrity and ensuring the timely transportation of temperature-sensitive goods.

Perform routine and corrective maintenance on reefer containers.
Troubleshoot electrical and refrigeration issues (Carrier, Thermo King, Daikin, etc.).
Conduct pre- and post-trip inspections of containers.
Maintain service records and report any faults.
Support junior technicians and collaborate with operations/logistics to ensure reefer readiness.

Key Responsibilities:

1. Reefer Operations Support
  Assist in scheduling and executing reefer servicing to ensure units are inspected, repaired, and ready for dispatch on time. Coordinate closely with logistics to synchronize maintenance timelines with operational requirements.
2. Documentation & Reporting
  Maintain accurate and timely records of service activities, including maintenance tasks and spare part usage. Ensure job cards, fault reports, and daily logs are updated according to company standards and submitted without delay.
3. Teamwork & Communication
  Collaborate effectively with both senior and junior technicians to complete maintenance tasks. Maintain clear communication with logistics, warehouse, and operations teams regarding reefer status, issues identified, and progress updates. Actively contribute to team performance and cohesion.
4. Compliance & Safety Support
  Follow safety protocols while performing maintenance tasks, using PPE appropriately and reporting any unsafe conditions. Ensure all maintenance work adheres to company SOPs and cold chain operational standards.

Qualifications & Skills:

ITI or Diploma in Refrigeration & Air Conditioning (RAC), Mechanical, or Electrical Engineering.
Additional certification in reefer systems (e.g., Carrier, Thermo King, Daikin) is a plus.
2 to 4 years of hands-on experience in servicing and maintaining reefer containers or cold chain equipment.

Inside Sales Executive

Position Title: Sales Executive

Location: Mumbai, Goregaon HO

Position Overview:

This role is responsible for prospecting, qualifying, and generating new sales opportunities. The ideal candidate will excel at engaging with prospects through phone and email across various channels, aiming to meet or exceed sales quotas.

Key Responsibilities:

Research and identify new client opportunities
Develop targeted messaging to engage prospects and executives
Qualify prospects by assessing customer needs and budgets
Maintain CRM system with up-to-date customer communications

Qualifications Requirements:

Bachelor’s degree or equivalent
2+ years of sales experience
Proficiency with CRM systems

Sales and Operations Head

Mandatory: Candidate must have experience in Cold Chain Logistics or a relevant logistics background
Job Title: Business Head (Cold Chain Transportation)
Location: Goregaon, Mumbai
Experience: Minimum 5+ years in a leadership / management role in the transportation or logistics industry
Salary: ₹1,00,000 – ₹1,50,000 per month

Company Overview – Crystal Logistics is India’s most trusted cold chain and warehousing partner, delivering reliable temperature-controlled logistics with excellence and integrity. We believe in empowering our people, fostering collaboration, and creating a growth-focused environment where every individual is valued, supported, and inspired to achieve their highest potential.

Role Summary – The Business Head will lead the overall growth, sales, and operational efficiency of our cold chain transportation division. This role requires deep industry knowledge in refrigerated transport, temperature-controlled logistics, and cold chain operations. The ideal candidate will drive revenue, manage key clients, strengthen operational performance, oversee fleet and logistics activities, and ensure compliance and profitability.

Key Responsibilities –
Strategic Planning & Growth:

Develop and execute strategic plans to achieve revenue, profit, and market expansion goals.
Identify new business opportunities in cold chain transportation and convert leads into long-term clients.
Analyse market trends, competitor activity, and customer needs to support business decisions.
Prepare business plans, financial forecasts, and performance reports.

Sales & Client Management:

Lead cold chain sales activities across reefer transport and distribution services.
Build and maintain strong relationships with clients, partners, and vendors.
Understand customer requirements and propose customized temperature-controlled logistics solutions.
Prepare quotations, proposals, and commercial agreements; drive contract closures.
Ensure achievement of monthly and quarterly sales targets.
Conduct regular client visits, follow-ups, and account management.

Operations & Fleet Oversight:

Oversee day-to-day operations of reefer fleet, dispatch planning, and temperature compliance.
Ensure timely deliveries, route optimization, and operational efficiency.
Monitor temperature logs, reefer performance, GPS tracking, and SLA adherence.
Coordinate with drivers, transport teams, warehouse staff, and service providers.
Ensure full compliance with cold chain SOPs, statutory requirements, and safety standards.
Coordinate with vendors for fleet mobilization, outsourced vehicles, and operational support.

Team Leadership & Performance Management:

Lead, motivate, and mentor operations, sales, and logistics teams.
Conduct performance reviews, identify training needs, and support employee development.
Maintain a positive, disciplined, and high-performing work culture.

Customer Service & Relationship Excellence:

Manage customer escalations and ensure timely resolution of issues.
Drive customer experience improvement initiatives.
Ensure high service reliability, temperature integrity, and delivery accuracy.

Financial & Compliance Management:

Manage budgets, cost control, and financial performance of the business unit.
Track KPIs such as fleet utilization, fuel efficiency, cost per trip, and customer satisfaction.
Evaluate vendor billing, negotiate rates, and optimize operational expenses.

Required Qualifications –

Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field.
MBA preferred.

Experience Requirements –

Minimum 5+ years of experience in the cold chain transportation / temperature-controlled logistics industry (mandatory).
Proven experience in sales, operations, business development, and team leadership roles within cold chain logistics.

Skills & Competencies –
Technical Skills:

Strong knowledge of cold chain logistics, reefer trucks, temperature monitoring, and compliant operations.
Expertise in sales, logistics planning, fleet management, and customer servicing.
Proficiency in MS Office (Excel, Word, PPT) and CRM/transport management systems.

Soft Skills:

Strong leadership and team management
Excellent communication and negotiation skills
Customer-focused mindset
Strategic thinking and problem-solving abilities
High accountability, ownership, and decision-making

Google Apps Script Developer

Job Title: Google Apps Script Developer
Location: In-Person (Goregaon / Company Premises)
Job Type: Full-Time, Permanent

About the Role

We are looking for an experienced Google Apps Script Developer to build, automate, and optimize workflows across Google Workspace. The ideal candidate will be responsible for designing automation solutions, integrating APIs, and developing custom tools that enhance productivity across departments. This role includes full ownership of scripting projects from requirement gathering to deployment and support.

Key Responsibilities

Google Apps Script Development

Develop and maintain custom Google Apps Script-based solutions across Sheets, Docs, Forms, Slides, Gmail, and Drive.
Build automated workflows, triggers, and scheduled tasks.
Create custom UI interfaces such as sidebars, dialogs, and web apps using HTML Service.
Develop add-ons, dashboards, and advanced reporting tools.

Process Automation & Optimization

Automate repetitive operational tasks to reduce manual effort and improve efficiency.
Design scalable automation solutions that ensure accuracy and reliability.
Optimize and refactor existing scripts for performance, better structure, and error handling.

API Integrations

Integrate external APIs using REST services.
Work with Google Cloud Vision API for OCR, image labeling, and document parsing workflows.
Handle API authentication (API keys, OAuth2).

Data Management & Workflow Design

Build tools for automated data extraction, transformation, and reporting.
Implement structured data workflow within Sheets, Drive, and other Google Workspace apps.
Create central data management systems to improve business insights.

Cross-Functional Collaboration

Work closely with Sales, HR, Operations, Finance, and other departments to gather requirements.
Translate business needs into efficient technical solutions.
Provide demos, documentation, and training to stakeholders when required.

Maintenance, Monitoring & Support

Troubleshoot and resolve issues related to scripts or integrations.
Maintain code repositories, logs, and technical documentation.
Ensure reliability of automation tools and workflows built with Apps Script.

Requirements & Qualifications

Technical Skills

Proven experience with Google Apps Script (JavaScript-based environment).
Strong understanding of APIs for Sheets, Forms, Docs, Drive, and other Workspace tools.
Hands-on experience integrating Google Cloud Vision API.
Proficiency in HTML, CSS, JavaScript for building custom UI components.
Good understanding of JSON, REST APIs, and data parsing.
Ability to design scalable and maintainable automation frameworks.

Soft Skills

Strong analytical and problem-solving capabilities.
Ability to understand business processes and convert them into automation workflows.
Excellent communication and presentation skills.
Detail-oriented with an emphasis on writing clean and structured code.

Preferred Background

1–5years of relevant experience in scripting, automation, or workflow development.
Experience with Google Workspace Add-ons, internal tools, or automation projects is a plus.

Architect (modular Designs)

Job Description:

Key Responsibilities

Interior design and spatial planning of architecture (Modular) projects from concept to execution.
Create detailed CAD drawings, 3D models, and interior design presentations including material palettes, lighting plans, and furniture layouts.
Develop technical specifications, joinery details, and fit-out plans tailored for compact, modular environments.
Optimize layouts for functionality, ergonomics, and space efficiency, keeping in mind insulation, ventilation, and utility integration within containers.
Stay up-to-date with sustainable materials, innovative modular systems, and current trends in compact interior design.
Coordinate with fabrication teams and oversee the interior fit-out phase, ensuring designs are implemented to the highest standard.

Qualifications

Bachelor’s or Master’s degree in Architecture, Interior Architecture, or a related field.
2-3+ years of experience in architectural design, with a focus on modular interiors preferred.
Proficiency in design software: AutoCAD, SketchUp, Revit, Rhino, Adobe Suite, and rendering tools (Lumion, V-Ray, etc.).
Strong understanding of modular systems, compact living solutions, and space optimization techniques.
Excellent project management and communication skills.

Knowledge of relevant building codes, safety standards, and sustainable design practices.

Sales & Operations Manager

Mandatory: Candidate must have experience in Cold Chain Logistics or a relevant logistics background
Location – Goregaon, Mumbai.
Experience: 3–5 years in sales and operations within the cold chain or temperature-controlled logistics industry.
Salary – 25k to 50k (Depends on experience)
Industry – Cold Chain Logistics.

Position Overview

We are looking for an experienced and dynamic Sales & Operations Executive with 3–5 years of hands-on experience in the cold chain industry. The ideal candidate will be responsible for managing both sales and operational activities, ensuring smooth service delivery, client satisfaction, and business growth. Strong industry knowledge, excellent communication skills, and the ability to coordinate effectively with internal and external stakeholders are essential.

Key Responsibilities

Sales Responsibilities

Identify and develop new business opportunities in the cold chain sector.
Build and maintain strong relationships with clients, partners, and vendors.
Understand customer requirements and propose suitable cold chain solutions.
Prepare and deliver sales proposals, quotations, and presentations.
Achieve monthly and quarterly sales targets.
Conduct regular client visits, follow-ups, and account management.

Operations Responsibilities

Oversee daily cold chain logistics, storage, and distribution operations.
Coordinate with transport teams, warehouse staff, and service providers to ensure timely deliveries.
Monitor temperature-controlled operations to ensure product integrity.
Track shipments, resolve operational issues, and ensure SLA compliance.
Maintain accurate records of inventory, dispatches, and operational reports.
Ensure adherence to cold chain compliance standards and safety requirements.

Cross-Functional Coordination

Work closely with sales, operations, and customer support teams for seamless service execution.
Handle customer queries, complaints, and escalations with professionalism.
Assist in planning and implementing process improvements to increase efficiency.

Required Qualifications & Skills

Experience: 3–5 years in sales and operations within the cold chain or temperature-controlled logistics industry.
Strong knowledge of cold chain processes, storage requirements, transport handling, and temperature monitoring.
Excellent communication, negotiation, and customer service skills.
Proficiency in MS Office (Excel, Word, PowerPoint) and basic CRM tools.
Ability to multitask, prioritize, and work in a fast-paced environment.
Strong problem-solving and follow-up skills.
Ability to work independently as well as part of a team.

Preferred Qualifications

Experience working with refrigerated transport, cold storage.
Understanding of regulatory and compliance requirements related to cold chain operations.

Key Competencies

Customer-centric mindset
Operational accuracy and attention to detail
Strong organizational skills
Sales-driven with a strategic approach
High accountability and ownership

Maintenance & Repairs Manager

Job Title – Senior Manager – Logistics & Supply Chain

Location – Mumbai, Maharashtra / Goregaon (E)

Company Overview

Crystal Logistics is India’s trusted cold chain and warehousing partner, delivering reliable temperature-controlled logistics nationwide. We promote a collaborative and growth-driven work culture where talent is recognized, supported, and encouraged to perform at their highest potential.

Role Summary

The Senior Manager – Logistics & Supply Chain will lead, optimize, and oversee end-to-end logistics operations, including inventory planning, cargo movement, CLP management, documentation, vendor coordination, and reefer operations.
This role is responsible for ensuring operational excellence, regulatory compliance, and high service quality while driving efficiency, digital transformation, and continuous improvement across all logistics and supply chain processes.

Success in this role means maintaining flawless export/import operations, enhancing container utilization, reducing delays, improving stakeholder relationships, and ensuring timely, cost-effective shipment execution.

Key Responsibilities

1. Strategic Logistics & Supply Chain Leadership

Lead end-to-end supply chain operations, including inventory planning, cargo movement, and warehouse stuffing.
Develop and execute strategies to optimize container load planning (CLP), reduce delays, and maximize operational utilization.
Oversee transportation planning and container transfers from CY to CFS with strong focus on efficiency and cost control.
Drive continuous improvement initiatives in yard management, stuffing processes, and material handling operations.

2. Documentation & Compliance Oversight

Ensure accuracy and compliance for all export/import documentation such as shipping bills, invoices, and customs forms.
Establish strong systems for documentation control, shipment tracking, and ERP/logistics software updates.
Monitor reefer container operations (temperature, condition, status) ensuring adherence to international standards.
Resolve documentation or cargo movement discrepancies by promoting accountability across stakeholders.

3. Stakeholder & Vendor Management

Build and maintain strong working relationships with shipping lines, CHAs, port authorities, and external vendors.
Negotiate service contracts and SLAs to improve cost efficiency and service quality.
Act as the senior liaison for customs teams, port authorities, and internal departments to ensure seamless execution.
Represent MnR operations in leadership meetings and cross-functional discussions.

4. Reporting, Analysis & Decision Support

Oversee preparation of daily, weekly, and monthly reports on inventory status, material consumption, and shipment performance.
Analyze logistics KPIs, identify operational risks, and implement corrective actions to ensure timely dispatches.
Provide leadership with insights on cost optimization, vendor performance, and operational efficiency improvements.
Lead digital transformation initiatives in logistics reporting, dashboards, automation, and analytics.

Required Qualifications

Strong expertise in logistics operations, container handling, and warehouse management.
In-depth knowledge of export/import documentation, customs procedures, and compliance requirements.
Proficiency in logistics/ERP systems and advanced MS Excel for analytics and reporting.
Exceptional leadership, stakeholder management, problem-solving, and negotiation skills.
Ability to manage complex operations in fast-paced environments with multiple internal and external stakeholders.

Experience Requirements

8–12 years of progressive experience in logistics, shipping, or warehouse operations.
Proven experience in managing MnR functions, CLP operations, CHA coordination, and port operations.
Strong background in vendor management, cost optimization, and large-scale container operations.
Exposure to digital transformation projects within logistics and supply chain.

Skills & Competencies

Technical Skills

Logistics operations, container handling, and warehouse management
Export/import documentation & customs compliance
ERP/logistics systems and advanced Excel reporting

Soft Skills

Leadership & team management
Negotiation & stakeholder communication
Analytical thinking & decision-making

Salary & Benefits

As per company standards.

Working Hours

🕒 09:30 AM – 6:30 PM
📅 Monday to Saturday

Work Location

501 – Synergy Business Park, Off Aarey Road, Goregaon (E), Mumbai – 400063
Google Maps: https://maps.app.goo.gl/1zM9wd93WguhD4rZ9

Cold Room Installation & Project Specialist

Job Title – Cold Room Installation Specialist

Location – Pan-India (On-site Deployment)

Company Overview

Crystal Logistics is India’s trusted cold chain and warehousing partner, delivering reliable temperature-controlled solutions nationwide. We foster a collaborative, growth-focused culture where individuals are valued, empowered, and supported to contribute their best every day.

Role Summary

We are building a next-gen urban farming setup and require an expert who lives and breathes cold rooms. This role involves owning the complete installation of our first high-performance cold-storage environment—from vendor coordination to on-site execution to ensuring real-world system performance.
Success in this role means delivering a flawlessly installed cold room with optimal insulation, refrigeration efficiency, and long-term reliability.

Key Responsibilities

Lead end-to-end installation of a commercial cold room with a small footprint and high performance.
Manage full on-site execution: layout planning, insulation work, structural preparation, refrigeration installation, and electrical integration.
Coordinate with OEMs, contractors, suppliers, and service teams throughout the project.
Review and validate technical drawings, BOQs, material specifications, and component selections.
Conduct quality checks for insulation, sealing, refrigeration cycles, and temperature stability.
Troubleshoot real-world installation issues: refrigeration, electrical faults, condensation, vibration, or airflow concerns.
Ensure compliance with food-safe, electrical, and building standards.
Maintain installation timelines and manage vendor coordination without escalation or delays.
Perform handover tests including pull-down tests, load tests, and thermal leakage assessments.
Develop a preventive maintenance schedule for long-term system reliability.

Required Qualifications

5–15 years of hands-on experience in cold room installation, refrigeration, or industrial HVAC.

Experience Requirements

Strong practical background in commercial cold rooms or refrigeration systems.
Proven ability to independently manage installation sites and vendors.

Skills & Competencies

Technical Skills

Deep working knowledge of PU panels, insulation systems, and vapour barriers.
Expertise with compressors, condensers, evaporators, and refrigeration piping.
Understanding of refrigerants, electrical loads, grounding, and safety systems.
Ability to read, interpret, question, and improve technical drawings.

Soft Skills

Strong on-site leadership with a hands-on, problem-solving mindset.
Vendor management, coordination, and communication skills.
Pride in precision, especially sealing, insulation, and finishing.
Comfort working with a fast-moving startup environment.

Salary & Benefits

As per industry standards; based on experience and project scope.

Working Hours

🕒 Timing: 09:30 AM – 6:30 PM
📅 Days: Monday to Saturday

Work Location

Crystal Logistics – 501, Synergy Business Park, Off Aarey Road, Goregaon (E), Mumbai – 400063
https://maps.app.goo.gl/1zM9wd93WguhD4rZ9

Type

Contract-to-full-time or project-based (based on performance).

How to Apply

Share your previous cold-room installation projects, photos of past work, and 2–3 references who can verify your hands-on expertise.

Senior Post-Sales Technical Support Engineer – Reefer Containers

Job Title – Senior Post-Sales Technical Support Engineer (HVAC/Reefer)

Location – Mumbai, Maharashtra / Goregaon (E)

Company Overview

Crystal Logistics is India’s most trusted cold chain and warehousing partner, delivering reliable temperature-controlled logistics nationwide. We promote a collaborative and growth-driven work culture where talent is recognized, valued, and encouraged to excel.

Role Summary

We are looking for a seasoned HVAC/Reefer Technician to join our team as a Senior Post-Sales Technical Support Engineer. This role is crucial in delivering high-quality technical support to our reefer container clients post-deployment.
You will use your hands-on expertise in refrigeration systems to diagnose issues remotely, assist clients with structured troubleshooting, and ensure seamless coordination with field service teams. Success in this role means delivering timely resolutions, ensuring client satisfaction, and maintaining high service-quality standards.

Key Responsibilities

1. Technical Client Support

Respond to client queries related to reefer container performance, alarms, and operational behavior
Provide expert-level guidance on best practices, preventive maintenance, and fault resolution
Maintain detailed logs of service calls, diagnostics, and client interactions

2. Remote Diagnostics & Troubleshooting

Analyze issues using client feedback, system data, and historical service records
Conduct step-by-step troubleshooting via phone or video, ensuring clarity and safety
Escalate complex technical matters to field teams with structured diagnostic reports

3. Field Service Coordination

Assess when on-site intervention is needed and assign qualified technicians accordingly
Ensure field teams are equipped with the correct tools, spare parts, and service protocols
Track service completion, verify resolution, and follow up with clients for feedback

Required Qualifications

ITI/Diploma in HVAC, Refrigeration, Mechanical, or Electrical Engineering
Certification in reefer systems (Carrier, Thermo King, Daikin) preferred

Experience Requirements

3–7 years of hands-on experience working with reefer containers and refrigeration systems
Strong background in refrigeration cycles, electrical diagnostics, and microprocessor-based controls

Skills & Competencies

Technical Skills:

Refrigeration cycle knowledge and HVAC troubleshooting
Electrical diagnostics and controller/microprocessor understanding
Familiarity with service-tracking tools and basic MS Excel

Soft Skills:

Strong communication and client-handling ability
Problem-solving mindset with the ability to work independently
Ability to manage multiple service requests simultaneously

Salary & Benefits

Salary Range: As per industry standards

Working Hours

🕒 Timing: 09:30 AM – 6:30 PM
📅 Days: Monday to Saturday

Work Location

501 – Synergy Business Park, Off Aarey Road, Goregaon (E), Mumbai – 400063
https://maps.app.goo.gl/1zM9wd93WguhD4rZ9

Life at Crystal

Let’s bond, build, and brighten the future of our crystal family.

What we do

Refrigerated Containers (Reefers):

Warehousing

Dry Containers

ISO Tanks

Transportation Services

Job Openings

Job Title – Sales Executive / Sales Manager (Reefer Containers)

Company Overview

Role Summary

Key Responsibilities

Required Qualifications

Experience Requirements

Skills & Competencies

Technical Skills:

Soft Skills:

Salary & Benefits

Working Hours

Work Location

Job Title – Senior Manager – Logistics & Supply Chain

Company Overview

Role Summary

Key Responsibilities

1. Strategic Logistics & Supply Chain Leadership

2. Documentation & Compliance Oversight

3. Stakeholder & Vendor Management

4. Reporting, Analysis & Decision Support

Required Qualifications

Experience Requirements

Skills & Competencies

Technical Skills

Soft Skills

Salary & Benefits

Working Hours

Work Location

Job Title – Cold Room Installation Specialist

Company Overview

Role Summary

Key Responsibilities

Required Qualifications

Experience Requirements

Skills & Competencies

Technical Skills

Soft Skills

Salary & Benefits

Working Hours

Work Location

Type

How to Apply

Job Title – Senior Post-Sales Technical Support Engineer (HVAC/Reefer)

Company Overview

Role Summary

Key Responsibilities

1. Technical Client Support

2. Remote Diagnostics & Troubleshooting

3. Field Service Coordination

Required Qualifications

Experience Requirements

Skills & Competencies

Technical Skills:

Soft Skills:

Salary & Benefits

Working Hours

Work Location

Want to Join Us?

Fill in the form

Contact Us